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Report Shipping Damage

Report Shipping Damage

Verify your order first, then upload photos to submit a claim.

Important: Before unpacking, take photos of the box from all sides. If any visible damage on the box please take photos of these. 

Claims must be submitted within 14 days of delivery. If you report later than 14 days, the insurance can not cover new glasses, but you can purchase seperate glasses here.

Minimum 4 photos: 3 of the box + 1+ of the damaged glass.

JPG/PNG/WEBP. Min 4, max 12. Max 8MB per photo.

Kontaktinformasjon:
Murano Classics
Daily AS
Org nr: 933 006 808 MVA
Adresse: Skovveien 13 A, 0257 Oslo
E-post: 
post@muranoclassics.no
Telefon: +4799154998